Refunds, Returns & Privacy

A. Refund & Return Policy

Please make all returns within 30 days of purchase. Return the items with a copy of the invoice. All items being returned must be new, and in the same condition in which they were shipped. Once the returned items have been inspected by our staff, we will issue a credit or refund. Sorry! We cannot accept returns of books or videos.

For refunds
If you are not 100% satisfied with your purchase, you must make a return as described above within 30 days of purchase. Refunds  will be issued within 10  working days after the product(s) are returned. There is a 15% restocking fee on all items returned for a refund.

B. Exchange Policy

Please make all exchanges within 30 days of purchase. Return the items with a copy of the invoice, and please include a note listing the detail of the items you would like exchanged. All items being exchanged must be new, and in the same condition in which they were shipped. Once the items being exchanged have been inspected by our staff, replacements will be shipped.

Faster service! If you would like faster service, please order replacement items and ship back the items for exchange (with your note). Once the items for exchange have been inspected by our staff, replacements will be shipped.

C. PRIVACY POLICY AND CONSENT TO USE OF DATA

IMPORTANT: BY SUBMITTING DATA TO US AND/OR USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE FOLLOWING PRIVACY POLICY.

Privacy Policy
This Privacy Policy describes fencing pictures' current policies and practices with regard to Personal Data collected by us manually or through this website (“website”). The term “Personal Data” refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address.

Notification of changes to this Policy
We are continually improving and adding new functionality and features to this website and improving and adding to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will (as soon as practicable) post the changes on our website to notify you of the changes. We encourage you to check this page frequently.

Collection of Personal Data including e-mail addresses
We will collect and store the information you give us. You may use this website to register to receive additional information or services from us. When you register, we ask you for contact information like your name, postal address and e-mail address.

We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we may use third party software to fix them.

Use of Personal Data
When you surf fencing pictures’ website, you are anonymous. We don’t collect personal information, including your email address, without your prior knowledge and consent. We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Some of these purposes include the following:

• We may contact you occasionally to inform you of new services we will be providing, or events or articles we think will be of interest to you.
• We may send you regular updates by e-mail or by post on client seminars or related events.
• We may send you requested legal information and promotional material.
• We may use your Personal Data for marketing purposes and market research.
• We may use your Personal Data internally to help us improve our services and to help resolve any problems.

Opt-out choice
If you do not wish to receive information from us and want to be removed from our standard mailing list, please click the unsubscribe link which can be found at the bottom of every email we send.

Anonymous data collected through this website
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.

Our website contains hyperlinks to other pages on our website. We use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.

We use this anonymous data to improve the content and functionality of this website and our e-mail updates, to better understand our clients and markets, and to improve our services.

Cookies
In order to collect the anonymous data described in the preceding paragraph, we may in the future use temporary “cookies” that collect the first level domain name of the user (for example, if your e-mail address is “john@example.com,” the cookie collects the “example.com” portion of your e-mail address) and the date and time you accessed this website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.

We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.

Disclosure of your Personal Data
We do not share, sell or distribute your Personal Data with unrelated third parties, except under these limited circumstances:

• Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to handle our mailings on our behalf.
• We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Web Site, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event.
• We may share or transfer the information in our databases with third parties whose products and services we believe may be of interest and value to you.
• Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and maintain confidentiality.

Data Integrity and Security
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Our employees and counsellors who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

Link to other websites
This website contains hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Questions
If you have any questions about this Privacy Policy or concerns about the way we process your Personal Data, please contact us using the "Contact Us" navigation bar on this page.